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The International Journal of Arts & Sciences (IJAS) will host its annual conference at the Joseph B. Martin Conference Center at Harvard Medical School, 77 Avenue Louis Pasteur, Boston, Massachusetts, from 21 to 25 May 2018. To print the program according to date or venue, click here. Each oral presentation is 15-minutes in length irrespective of when it starts. We invite speakers to hand a short, 5-sentence bio to their chair as a way for the chair to introduce the speakers to the audience. For directions to the conference center, click here.
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Monday, May 21 • 3:15pm - 3:30pm
BERMUDA TRIANGLE OF CONSUMER MIND: THE MYSTERY BEHIND CUSTOMER SATISFACTION, BRAND IMAGE, AND SERVICE QUALITY
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Speakers
avatar for Sarmistha Nandy

Sarmistha Nandy

Research Scholar, TECHNO INDIA UNIVERSITY, INDIA
I’m in my final year at Techno India University studying PhD which has given me a unique opportunity to understand and analyse individual behaviour of customers and be aware of my responsibilities as an active citizen. I’ve also relished the chance to hone my critical abilities... Read More →

Monday May 21, 2018 3:15pm - 3:30pm PDT
Room 214 Joseph B. Martin Conference Center at Harvard Medical School, 77 Avenue Louis Pasteur, Boston, Massachusetts
  Business and Economics, TECHNO INDIA UNIVERSITY, INDIA